
Psychiatric Collaborative Care FAQs
Frequently Asked Questions About Our Collaborative Care Model
At Allied BHI, we aim to make psychiatric collaborative care as simple and seamless as possible. We’ve outlined answers to some psychiatric collaborative care FAQs below. Don’t see an answer to your question? Let’s connect.
Psychiatric Collaborative Care FAQs
Below, we address some of the most commonly asked questions to provide you with a clearer understanding of our services and how we can assist you. Whether you have inquiries about our offerings, billing processes, or telehealth options, you’ll find valuable information here. Our Psychiatric Collaborative Care FAQs are designed to give you quick access to the answers you need. We cover a variety of topics, including the types of services we provide, how to contact us, and details about insurance and billing codes. If you have further questions or need more specific information, please don’t hesitate to get in touch with our team.
Our collaborative care model includes your providers, our behavioral health specialists and our consulting physiatrists. Together, they develop a holistic treatment plan for the patient. By integrating primary care and mental health services, a collaborative care model provides more affordable, efficient, patient-centered care.
Our behavioral health specialists have completed specialized training in mental health. We understand that practices have different needs depending on their patients, and we have experts in pediatric and adult care.
Yes. In addition to providing psychiatric services at your office, our specialists also offer tele-counseling.
The advising psychiatrist can help guide the direction of diagnosis, treatment and prescription medications.
We work with a range of medical practices in Virginia and beyond, including primary care, pediatrics and specialties such as nephrology, gastroenterology, cardiology and more.
We also work with employer programs to improve mental health outcomes for employees and their families. Additionally, we are dedicated to improving internal mental health systems and software, which is why we also work with accountable care organizations.
Our behavioral health specialists work with patients with a broad range of conditions, including anxiety, depression, PTSD, OCD, ADHD, schizophrenia and more. We also see patients who are navigating chronic pain and significant life changes, such as the loss of a family member, a divorce or a recent new health diagnosis.
Our mental health specialists are not able to treat substance abuse issues at this time. We will refer these patients to a substance abuse specialist.
By providing comprehensive and integrated care, this model addresses the complex needs of individuals with mental health conditions more effectively. This can lead to improved overall health outcomes and increased productivity. While there are costs involved in implementing and sustaining a collaborative care model, the potential cost savings and improved outcomes over time make it a worthwhile approach for delivering cost-effective mental health services.
Managing your behavioral health services should be easier, not harder. Our management system and software tools provide an unparalleled platform for efficient screening, monitoring and management.
Billing is cumulative over one month, and some insurance companies will require the patient to pay a co-pay for each visit just as they would for a PCP visit. For example, Medicare patients will need to pay a co-pay each time.
As of January 1, 2018, services using the Psychiatric Collaborative Care Model should be reported using CPT codes 99492, 99493 and 99494. CPT code 99484 (General BHI) should be used to bill services that use other models of BHI care.
Allied BHI covers the cost of professional liability of our psychiatrists and behavioral health specialists.
Allied BHI rebates back any fees paid during the reconciliation process 90 days after the claim is submitted. We will not invoice the billing provider until the claims have cleared.
Psychiatric collaborative care allows medical practices to incorporate behavioral health services into their existing patient care. By partnering with Allied BHI, providers can improve access to mental health treatment, coordinate care more efficiently and better address the connection between physical and mental health. This integrated approach can also support patient satisfaction, practice efficiency and additional revenue opportunities.
Patients can be connected with Allied BHI’s behavioral health specialists through their participating medical provider. Once enrolled, patients receive individualized counseling, complete regular assessments and benefit from ongoing collaboration between their medical provider, behavioral health specialist and consulting psychiatrist. This coordinated approach helps make mental health care more accessible within their existing healthcare setting.
Yes. Allied BHI integrates behavioral health services directly into participating medical practices, allowing patients to receive mental health support in a familiar healthcare environment. Patients can attend counseling sessions and receive coordinated psychiatric care while continuing to see their regular medical provider.
Treatment plans are developed through collaboration between the patient’s medical provider, an Allied BHI behavioral health specialist and a consulting psychiatrist. The team uses evidence-based practices, patient assessments and ongoing progress monitoring to guide treatment recommendations. This measurement-guided approach helps ensure care is tailored to each patient’s individual needs and goals.
Allied BHI’s behavioral health specialists regularly assess patient symptoms, review clinical information and monitor responses to treatment. They communicate with the medical provider and consulting psychiatrist to evaluate progress and discuss potential adjustments to the care plan. Allied BHI’s proprietary registry software also helps streamline communication and patient monitoring.
The patient’s medical provider remains responsible for prescribing and managing medications as part of the Collaborative Care Model. Allied BHI’s board certified consulting psychiatrists offer diagnostic guidance and medication recommendations to support treatment decisions. This collaborative approach allows providers to incorporate psychiatric expertise into their patients’ ongoing medical care.
Yes. Allied BHI’s proprietary registry software is designed to integrate with electronic health record (EHR) systems and support efficient communication between care team members. The secure platform helps medical providers review patient progress, monitor medications and access treatment recommendations while streamlining behavioral health care management.
Psychiatric collaborative care establishes a coordinated approach in which medical providers, behavioral health specialists and consulting psychiatrists regularly exchange information about patient treatment. Allied BHI supports this communication through ongoing consultations, clinical updates and its proprietary registry software. This helps keep care team members informed and supports consistent treatment planning.
Yes. Allied BHI’s behavioral health specialists provide evidence-based counseling tailored to each patient’s symptoms, treatment goals and individual circumstances. Through regular sessions and progress assessments, specialists work alongside medical providers and consulting psychiatrists to support patients throughout their behavioral health treatment.
Medical practices and healthcare organizations interested in psychiatric collaborative care can contact Allied BHI to learn more about incorporating behavioral health services into their existing care model. Our team works with providers to support the integration of behavioral health specialists, psychiatric consultation and coordinated patient care. To get started, call (855) 322-5124 or complete our online contact form.
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Allied BHI is ready to help you start caring for your patients’ minds and bodies with mental health services, right in your office.

